Hopefully, but if we’ve missed anything, do try ourFAQsor just get in touch.We strive to make all our shows accessible to everyone and to make sure things keep improving. Our venue was built in the early 1900s, so there are challenges, but we will do our best to identify issues and come up with practical solutions. Your feedback is always welcome and we’ll do our best to be as flexible as possible to meet your needs.
With your say-so, we can add your access requirements to our internal database - for up to three years - and that way we’ll know what they are without you having to repeat them when you book with us again. Just fill it in and send it back with the supporting documents within seven days of your booking.
You have our absolute guarantee the information you supply is confidential and for the purpose it’s provided only.
Please get in touch with us before you buy your tickets between 12pm and 5pm, Monday to Friday on +44 (0)20 3362 4110 or email us to advise your access and personal assistant requirements.
You can also contact us through text relay by 18002 +44 (0)20 3362 4110.
After that part’s done, and you’ve purchased your ticket through an authorised outlet, just get back in touch with us to finish up your reservation. We’ll do our best to make it as smooth a process as possible for you.
If you need a ticket for a companion, carer or personal assistant, please let us know when you book.